Last Updated: July 29, 2025

This Privacy Policy outlines how G.S.D Group Inc. (“we”, “our”, or “us”) collects, uses, discloses, and protects your information when you use the OV Connect application, part of the Octavue™ platform.

1. Information We Collect

We may collect the following categories of information:

• Video Surveillance Footage (live and recorded)
• AI Detection Metadata (object/face/motion detection logs)
• User Account Details (name, email, organization)
• Device and Log Information (IP addresses, browser type, access time)
• Usage Analytics (feature usage, crash logs)

2. How We Use Your Information

We use your data to:

• Provide access to live and recorded footage
• Improve AI detection accuracy and functionality
• Manage multi-user permissions and account security
• Monitor usage to maintain system performance
• Comply with legal obligations

3. Legal Basis for Processing

Depending on your jurisdiction, we rely on:

• Consent (explicit acceptance at registration)
• Contractual necessity (to deliver service functionality)
• Legitimate interests (e.g., fraud prevention, service improvement)
• Legal obligations (compliance with law enforcement if applicable)

4. Sharing and Disclosure

We may share your data with:

• Authorized users under your organization
• Service providers (cloud infrastructure, AI engine processors)
• Law enforcement (with proper legal authority)
  We do not sell your data to third parties.

5. Data Retention

We retain:

• Video footage: based on your organization’s configuration (e.g., 7–90 days)
• Metadata and logs: up to 12 months
• Account data: until you request deletion or after inactivity

6. Your Rights

You may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• File a complaint with a supervisory authority (e.g., Commission d’accès à l’information du Québec)

7. Security Measures

We apply:

• AES-256 encryption for video storage and transmission
• Role-based access controls
• Regular security audits

8. International Transfers

Your data may be stored on cloud servers outside your country, but we ensure equivalent protection standards in compliance with GDPR and Canadian laws.

9. Contact

For questions or privacy requests, contact:

G.S.D Group Inc.

Email: info@gsdgroupinc.com

Address: 180 Bd Bellerose O, Suite 100, Laval, Quebec, H7L 6A2

Phone: 1-866-791-7020