We may collect the following categories of information:

• Video Surveillance Footage (live and recorded)
• AI Detection Metadata (object/face/motion detection logs)
• User Account Details (name, email, organization)
• Device and Log Information (IP addresses, browser type, access time)
• Usage Analytics (feature usage, crash logs)

We use your data to:

• Provide access to live and recorded footage
• Improve AI detection accuracy and functionality
• Manage multi-user permissions and account security
• Monitor usage to maintain system performance
• Comply with legal obligations

Depending on your jurisdiction, we rely on:

• Consent (explicit acceptance at registration)
• Contractual necessity (to deliver service functionality)
• Legitimate interests (e.g., fraud prevention, service improvement)
• Legal obligations (compliance with law enforcement if applicable)

We may share your data with:

• Authorized users under your organization
• Service providers (cloud infrastructure, AI engine processors)
• Law enforcement (with proper legal authority)
  We do not sell your data to third parties.

We retain:

• Video footage: based on your organization’s configuration (e.g., 7–90 days)
• Metadata and logs: up to 12 months
• Account data: until you request deletion or after inactivity

You may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• File a complaint with a supervisory authority (e.g., Commission d’accès à l’information du Québec)

We apply:

• AES-256 encryption for video storage and transmission
• Role-based access controls
• Regular security audits

Your data may be stored on cloud servers outside your country, but we ensure equivalent protection standards in compliance with GDPR and Canadian laws.

For questions or privacy requests, contact:

G.S.D Group Inc.

Email: info@gsdgroupinc.com

Address: 180 Bd Bellerose O, Suite 100, Laval, Quebec, H7L 6A2

Phone: 1-866-791-7020